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Privacy policy

What data will be collected about you?

Data collected during the registration

You will need to register to benefit from the opportunities offered by the Fioreo . During registration you will be asked to provide:

country of residence, profile and type of your business, company name, first name and last name of the person operating the account, address, zip code, locality, state, email address, telephone number (including area code), second telephone number, statistical number and tax number.

Full account activation requires verification of the data of your company. This verification is succeed through an activation code.

If you have selected to receive the code via bank transfer from company account you will be asked for card number.

Data collected during logging

Every time you want to log into the account you will be asked to enter your username and password.

Data collected during the purchase

Data relating to the method of payment, eg. Credit card type, credit card number, expiration date, CVV number.


Data collected automatically

During your visit to our website data on your visit are automatically collected, eg. date, your IP address, domain name, browser type, operating system type, etc.

Data collected when you contact us

When you contact us using the website, phone, email, etc. You give us your personal information, eg. name, last name, email address, etc.


The lawful use of your data

Under no circumstances will the collected data be sold or unlawfully provided to third parties for any other reasons.

Data collected during the registration

These data will be used to allow you to log into our system. Registration is obligatory if you want to make a purchase. Name, address, telephone number, tax number, statistical number, business card (optional), date of registration will be available to other users.

The data collected during the transaction

The data will be used to process the transaction, including the taking of money from you and send you the ordered goods. Your data may be forwarded to the company that supports payment transactions in order to charge your credit card. The company will not use this information for any other purpose. Providing this information is compulsory if you wish to make a purchase.

Ratings, comments, listed items

Items listed by the User and also received and issued comments and ratings are visible to other users of the portal.


Data collected automatically

The data can be used to analyze user behavior on our website and gather demographic information about our users, or to personalize the content of our web pages. These data are collected automatically for each user.


The data collected in the course of correspondence between you and our service will be used only to respond to your request.

In the case of the control of the Inspector General for the Protection of Personal Data, your data can be made available to employees of the Inspectorate under the Law on the protection of personal data.

In case of violation of the Rules of our service, violations of the law, or when they are required by law, we may disclose your data to the judiciary.

The buyers

People whose data are collected have the right to:

• to review and update their data

• For information on data processing

• delete data from the database

How can we contact you?


If you take part in the purchase of the goods you will be notified of your win. Besides, you can receive an e-mail or (and) text message in the case of:

• not winning auction

• the sale of your product

• New offers in your auctions

• gazump your offer

• confirmation of listing  a product

• confirmation of the auction

• a summary of the day at Fioreo

• receipt a comment

• major changes and developments in the service

• information on the occasions and promotions of cooperating companies

• information with the identification number of the consignment

We may also contact you by phone if we have important information about your transaction.



How can you inform us about the change of data?

If your company's data will change, please contact us by calling or sending an e-mail.

You can change password and e-mail address by logging into the system and selecting the My Account tab in the sidebar.

Data used previously to purchase cannot be changed or deleted, because they are part of a bill or invoice.

Automatically collected data cannot be changed or removed.


How do we protect your personal information?


The communication between your computer and our server when we collect your personal information is encrypted using SSL (Secure Socket Layer). In addition, our databases are protected from access by third parties.


Explicit Personal Information


Personal data shown in the articles and other materials and comments are open to all visitors. There is no possibility to protect the authors of that publications and users against people or companies that use these data to send indefinite information. These data are therefore not subject to the Privacy Policy.

Changes in our privacy policy.


We reserve the right to change this privacy policy by posting a new privacy policy on this website.

The changes, however, never affect the basic principle: Fioreo does not sell or disclose personal data and the address of the website users to third parties.

If you do not agree with this Privacy Policy, we ask that you do not use our site.


If you have further questions about privacy protection on our website, please contact us.


How to remove your personal information and close your account?


You may remove your personal data and finish the activity on the site by:


• withdrawal from the contract

• account closure

Withdrawal from the contract

Within 10 days from registration, the User may withdraw from the contract without giving any reasons, unless of any activity on the account during this time. This applies in particular an offer to buy any item, listing auction, contact with other users through forms “send e-mail to this user” or “ask a question to the seller”.

To withdraw from the contract, you must fill in a form or send a relevant statement in writing or electronically. Request will be dealt with within a maximum of 20 working days.

Activity at the account at Fioreo after filling in the form or sending a statement is equivalent to abandonment of withdrawal.

Account closure

To remove your personal information and close your account, complete the delete data form. You can do this within 30 days after the auction finish in which you have participated (as a seller or a buyer). In the form, you can order a statement of transactions with the entire activity on Fioreo. We will send it to you by e-mail within 24 hours. We will respond to your request to close the account within a maximum of 20 working days from the completion of the form.

After closing the account, received and issued comments, registration date and last logging in, will be available.

If you used Fioreo violating the law or the Regulations of Fioreo in particular did not settled the payments to Fioreo or did not completed all transactions - Your data may be stored, in order to determine responsibility and prevent from further unauthorized use of our services. Personal data will be preserve on the basis of art. 19 par. 2 of the Act of 18 July 2002  of electronic provision of services.

Users have option to remove personal data from the database in case of cancellation of the contract as referred to in the Regulations as well as in other cases where it results from the current regulations of the law. Website may refuse to remove of user data, if the user has not settled all claims to Fioreo or the User's behavior on Fioreo violated the Terms or applicable law, and its retention is necessary to explain the circumstances and determine the responsibility of the user.

The use of "cookies"


Our website may use cookies, which are small text files sent to the computer, they identify user in order to simplify or cancel the operation.

Cookies are harmless to the computer, the user and his data. Acceptance by the browser and not removing cookies from the disk is the condition of correct working of cookies.


Links to other sites

Fioreo website contains links to other websites. We cannot be responsible for the privacy practices of those sites. We urge people to read the privacy policy of the website that they visit.



Fioreo - Cieślak International sp. z o.o. • ul. Skrajnia 20, 62-814 Blizanów
Project co-financed by the European Union through the European Regional Development Fund under the Regional Operational Programme for Greater Poland for 2007-2013